9:41
●●●●● WiFi
📞
47:23
On Hold with MegaCable
MegaCable Bot
"I understand how frustrating this must be. Let me transfer you to a specialist who can help with your billing concern."
Empathy Theater
Redirect Loop #3
3
Transfers
3
Re-Explains
$0
Resolved
There's a better way
FUM
Your bot beats their bot
What do you want done?
MegaCable detected from your recent bill
Deploy FUM
FUM
Navigating Chat
0:00
✓
Comcast Cancelled
Confirmation #XR-4419 · No fees applied
Case Summary
Your time
30 seconds
FUM resolution time
3:47
Without FUM
47+ min, unresolved
Outcome
Service cancelled, $0 fees
Tactics defeated
4
Empathy Theater
Redirect Loop
Option Flood
Policy Wall
Your bot won.
You never touched the chat.
Watch Again
View Full Transcript
Stop asking nicely.
FUM fights your cable company while you eat dinner.